FAQ

ClickerMart Replacement Remote Controls Frequently Asked Questions

 


Shipping
How much is shipping?
Shipping is free for orders $9 and over.

How fast do you ship?
We ship same-day.

Do you provide tracking numbers?
Yes. We use tracking numbers on all orders.

The tracking number will be emailed to you or, if you chose the option during checkout to receive communications by text message, it will come in a text.

90 Day Money Back Guarantee
What if I get the remote and it doesn't work?
Every remote is tested again right before shipping. If it was damaged during shipping or just not working for some reason, you can return it for a refund.

 

What if it doesn’t work with my device?
If you get the same model, that shouldn’t be a problem, but if for some reason it doesn’t work, you can still return it for a refund.

Is there a restocking fee or return fee?
No.

Contact Us
I have a question. How can I contact you?
Click here to go to our contact page. We respond right away to any messages we get.

I have an idea or suggestion.
Click here to go to our contact page. We would love to hear your feedback and any ideas how we could be better.

Payment Methods
What forms of payment do you accept?
We accept the following:
Paypal
Applepay
Visa
Mastercard
Discover
American Express
Diner’s Club
JCB

Do you accept bitcoin?
Not yet but we’re working on it. We’ll announce it on our blog and social media when we do.

Is there an extra fee for using Diner’s Club?
No.

Privacy
Do you sell, rent, trade, or loan my information to third parties?
No.

Will I get added to a mailing list?
We don’t do that. Replacement remotes are generally something you only need if yours is lost or broken, not because someone emailed you a special offer.

If you’d like to see what we’re up to or have an easy link if you should ever need to replace a remote, you can follow us on social media or check out our blog.

Finding Model Numbers
Where can I find my remote's model number?

They are usually pretty small. Look on the front towards the bottom. They can also be on a sticker on the side of the battery compartment or on a sticker on the other side of the battery door. They can also be imprinted in the plastic on the other side of the battery door.

What if I can’t find my model on the site?
We can look for you. Just contact us with the brand and model number. We have a large amount of new inventory coming in all the time so we can also check "in back" in the inventory that is not yet visible on the site or to search engines.

Social Media
What social media do you have?

Facebook

twitter

pinterest


Blog
How do I find your blog?
https://clickermart.com/blogs/news

Do you have an RSS feed I can subscribe to for the blog?
Yes:
https://clickermart.com/blogs/news.atom

 

I didn't find the answer to my question.
Click here to go to our contact page. We respond right away to any messages we get.